Cookie Policy

1. Introduction

This Cookie Policy explains how Hello Leads Ltd ("we," "us," "our," or "Company"), operating the websites greedleads.com and helloleads.com (collectively, the "Sites"), uses cookies and similar tracking technologies.

This Cookie Policy should be read in conjunction with our Privacy Policy and Terms of Service.

By continuing to use our Sites, you consent to our use of cookies and tracking technologies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. Cookies allow the website to recognize your device and store information about your preferences or past actions.

Cookies can be "persistent" (remain on your device until deleted or they expire) or "session" (deleted when you close your browser). Cookies can also be "first-party" (set by the website you're visiting) or "third-party" (set by a different domain).

3. Types of Cookies We Use

We use the following types of cookies on our Sites:

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our Sites and cannot be disabled in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms. Without these cookies, some services cannot be provided.

Examples: Session management, security tokens, load balancing

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Sites by collecting and reporting information anonymously. They help us measure website traffic, identify popular pages, and understand user behavior patterns.

Examples: Google Analytics, Firebase Analytics

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization. They remember your preferences (such as language, region, or display settings) and provide improved features.

Examples: User preferences, customization settings, video player preferences

3.4 Targeting and Advertising Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They may be set by our advertising partners through our Sites and are used to build a profile of your interests and show you relevant ads on other websites.

Examples: Google Ads, affiliate tracking pixels, retargeting cookies

4. Specific Cookies We Use

Below is a list of the main cookies and tracking technologies used on our Sites:

5. Third-Party Cookies

In addition to our own cookies, we use third-party cookies from trusted partners to provide enhanced functionality and analyze site usage. These third parties may collect information about your online activities over time and across different websites.

5.1 Google Analytics

We use Google Analytics to understand how visitors use our Sites. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.

Learn more: Google Privacy Policy
Opt-out: Google Analytics Opt-out Browser Add-on

5.2 Firebase Analytics

Firebase Analytics helps us understand user engagement and app usage patterns. Firebase is provided by Google and operates under Google's privacy policies.

Learn more: Firebase Privacy and Security

5.3 Google Ads and Remarketing

We use Google Ads for advertising and remarketing purposes. Google may display our ads on other websites you visit based on your previous visits to our Sites.

Opt-out: Google Ads Settings

5.4 Affiliate Partner Tracking

When you click on affiliate links (e.g., Apollo.io, Bebop AI, Infobip), our affiliate partners may set cookies to track referrals and attribute commissions. These cookies are governed by the privacy policies of the respective affiliate platforms.

6. Other Tracking Technologies

In addition to cookies, we use other tracking technologies:

6.1 Web Beacons (Pixels)

Web beacons are small graphic images (also known as "pixel tags" or "clear GIFs") embedded in web pages or emails. They allow us to track page views, email opens, and user interactions.

6.2 Local Storage

We use HTML5 local storage and session storage to store data locally on your device. This improves site performance and enables certain features to work offline.

6.3 Server Logs

Our servers automatically record information when you visit our Sites, including your IP address, browser type, referring URLs, pages visited, and timestamps.

7. How to Manage Cookies

You have several options to manage cookies and tracking technologies:

7.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to:

• Block all cookies
• Block third-party cookies only
• Delete cookies when you close your browser
• Accept all cookies (default setting)

Learn how to manage cookies in popular browsers:

• Chrome
• Firefox
• Safari
• Microsoft Edge

7.2 Cookie Consent Tool

When you first visit our Sites, you will see a cookie consent banner allowing you to choose which types of cookies to accept. You can change your preferences at any time using our cookie settings tool.

Manage Cookie Preferences

7.3 Opt-Out Links

You can opt out of certain third-party tracking:

• Google Analytics Opt-out
• Google Ads Settings
• Network Advertising Initiative (NAI) Opt-Out
• Digital Advertising Alliance (DAA) Opt-Out
• Your Online Choices (EU)

7.4 Do Not Track (DNT)

Some browsers have a "Do Not Track" (DNT) feature that signals websites you visit that you do not want to be tracked. Currently, there is no industry standard for how to respond to DNT signals. Our Sites do not respond to DNT signals at this time, but we honor opt-out preferences set through our cookie consent tool and browser settings.

8. Impact of Disabling Cookies

If you disable or refuse cookies, please note that:

• Some features of our Sites may not function properly
• You may not be able to take full advantage of personalization features
• You may need to manually adjust preferences each time you visit
• Some pages may load more slowly
• We may not be able to remember your preferences

Strictly necessary cookies cannot be disabled as they are essential for the operation of the Sites.

9. Mobile Device Tracking

If you access our Sites through a mobile device, you may have additional controls:

• iOS: Settings > Privacy > Advertising > Limit Ad Tracking
• Android: Settings > Google > Ads > Opt out of Ads Personalization

10. Children's Privacy

Our Sites are not directed to children under 18, and we do not knowingly collect information from children. Our cookies and tracking technologies are not designed to collect information from children.

11. International Users

Our Sites are operated from the United Kingdom. If you are visiting from outside the UK, your information may be transferred to, stored, and processed in the UK or other countries where our service providers are located.

For users in the European Economic Area (EEA), UK, and Switzerland, we comply with applicable data protection laws including the GDPR and UK GDPR. We obtain your consent before placing non-essential cookies on your device.

12. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated Cookie Policy on this page
• Updating the "Last Updated" date at the top
• Displaying a notice on our Sites

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

14. Global Privacy Control (GPC)

Global Privacy Control (GPC) is a technical specification that allows you to signal your privacy preferences to websites. When enabled, GPC tells websites that you want to opt-out of the "sale" or "sharing" of your personal information and other uses of your data for targeted advertising.

14.1 Our GPC Support

We honor Global Privacy Control signals for users in jurisdictions where it is required by law (including California, Colorado, and other US states with applicable privacy laws).

When we detect a GPC signal from your browser:

• We will treat it as a request to opt-out of the sale/sharing of personal information
• We will treat it as a request to opt-out of targeted advertising
• We will limit the use of cookies to those that are strictly necessary
• We will not require you to disable GPC as a condition of using our services

14.2 How to Enable GPC

To enable Global Privacy Control:

• Browsers: Use a browser that supports GPC natively (e.g., Brave, DuckDuckGo, Firefox with extension)
• Browser Extensions: Install a GPC extension for Chrome, Edge, or other browsers
• More Information: Visit globalprivacycontrol.org for setup instructions

14.3 GPC and Other Opt-Out Mechanisms

Enabling GPC does not automatically opt you out of all cookies or all data processing. You may still need to:

• Adjust your cookie preferences using our cookie consent tool
• Configure your browser settings to block third-party cookies
• Use opt-out links provided by specific advertising networks

15. California "Shine the Light" Law

California Civil Code Section 1798.83 permits California residents to request information about our disclosure of personal information to third parties for their direct marketing purposes.

Our Practice: We do not share personal information with third parties for their own direct marketing purposes without your explicit consent.

If you are a California resident and want to request information about our compliance with this law, contact us at privacy@helloleads.com with "California Shine the Light Request" in the subject line.

16. Canadian Cookie Consent

For Canadian visitors, we comply with PIPEDA's consent requirements for cookies and tracking technologies.

16.1 PIPEDA Cookie Requirements

Under PIPEDA, we:

• Obtain meaningful consent before placing non-essential cookies on your device
• Provide clear information about what cookies we use and why
• Allow you to withdraw consent at any time by adjusting cookie settings
• Do not make access to our website conditional on consenting to non-essential cookies

16.2 Canadian Visitors' Cookie Rights

As a Canadian visitor, you have the right to:

• Know what cookies are being used on your device
• Refuse consent for non-essential cookies
• Withdraw consent at any time
• Access information collected through cookies
• Request deletion of information collected through cookies (subject to legal requirements)

To exercise these rights, use our cookie consent tool or contact privacy@helloleads.com.

17. Contact Us

If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us:

• Company Name: Hello Leads Ltd
• Email: privacy@helloleads.com
• General Inquiries: hello@helloleads.com
• Contact Form: helloleads.com/contact
• Websites: helloleads.com, greedleads.com, toptenaiagents.co.uk
• Mailing Address: Hello Leads Ltd, United Kingdom