🏢 Enterprise Communication Solutions

Enterprise Omnichannel Communication Challenges? We Have the Solution.

Transform fragmented customer conversations into seamless experiences. Infobip's CPaaS platform unifies WhatsApp, SMS, Voice, Email, and 15+ channels with enterprise-grade reliability and 90% message delivery success.

15+ Communication Channels

90% Message Delivery Rate

50% Cost Reduction

99.95% Platform Uptime

Get Free Enterprise Consultation Watch Platform Demo

⚠️ Enterprise Communication Crisis

Are These Omnichannel Challenges Costing You Customers?

75% of enterprises struggle with fragmented communication systems that create poor customer experiences and operational inefficiencies.

📱

Channel Fragmentation

Customers contact you via WhatsApp, email, SMS, and phone calls, but your teams work in separate systems with no conversation history.

68% of customers abandon purchases due to inconsistent experiences

⏱️

Slow Response Times

Manual routing between channels means delayed responses, frustrated customers, and lost sales opportunities.

82% expect responses within 10 minutes on social channels

📊

No Unified Analytics

Scattered data across platforms prevents you from understanding customer journeys and optimizing engagement strategies.

Companies lose 15% revenue due to poor data integration

💰

Rising Communication Costs

Multiple platform subscriptions, integration costs, and maintenance overhead drain your communication budget.

SMS costs have nearly doubled since 2021

🔧

Complex Technical Integration

Your development team spends months integrating different APIs instead of building core business features.

Average integration project takes 6-12 months

📈

Poor Scalability

Current communication systems can't handle growing message volumes or expansion into new markets and channels.

Business messaging will reach 175 billion by 2025

Transform Your Enterprise Communication with Infobip's Unified CPaaS Platform

Eliminate communication silos with our enterprise-grade platform that connects all customer touchpoints into a single, powerful system. Reduce costs by 50% while improving customer satisfaction by 40%.

Explore Conversational Experience Solutions

🔄

Unified Communication Hub

Single dashboard for WhatsApp, SMS, Voice, Email, Viber, RCS, and 15+ channels with complete conversation history.

🤖

AI-Powered Automation

Intelligent routing, chatbots, and automated workflows that handle 80% of customer queries without human intervention.

📊

Advanced Analytics

Real-time insights across all channels with customer journey mapping and conversion optimization tools.

🚀

Rapid Deployment

Go live in days, not months, with pre-built integrations for CRM, e-commerce, and enterprise systems.

🛡️

Enterprise Security

SOC 2 Type II, GDPR compliant with end-to-end encryption and enterprise-grade security controls.

🌍

Global Reach

Direct carrier connections in 190+ countries with local phone numbers and messaging rates.

Connect Every Customer Touchpoint

Unify all your communication channels under one powerful platform with native integrations and superior deliverability.

💬

WhatsApp Business

Official API partner with advanced features

📱

SMS & RCS

Global coverage with premium routes

📞

Voice Calls

HD quality with intelligent routing

✉️

Email

High deliverability transactional email

📲

Viber

Rich media messaging for engagement

💻

Web Chat

Embeddable chat widgets

📋

Push Notifications

Mobile and web push messaging

🎯

Facebook Messenger

Social media integration