🚀 The Future of Customer Engagement

Conversational AI for Lead Generation That Actually Converts

Transform your customer engagement with Infobip's industry-leading conversational AI platform. Connect with prospects across WhatsApp, SMS, and 15+ channels to generate 40% more qualified leads.

40% More Qualified Leads
3B+ WhatsApp Users
72% Higher Engagement
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The Challenge

Why UK Businesses Are Losing Customers

Nearly half of UK consumers report poor customer service in 2025. Traditional lead generation methods are failing to engage modern customers who expect instant, personalised communication.

📉

Declining Response Rates

Email campaigns struggle with 2-5% response rates whilst customers increasingly ignore traditional outreach methods. Your leads are going cold before you can engage them.

95% decrease in email effectiveness
⏰

Delayed Customer Response

Customers expect instant responses, but most businesses take hours or days to reply. This delay results in lost opportunities and frustrated prospects.

67% expect immediate responses
💸

Rising Acquisition Costs

Customer acquisition costs have increased by 60% over the past 5 years, whilst conversion rates continue to decline across traditional marketing channels.

60% increase in CAC

Meet Your Customers Where They Are

Infobip's conversational AI platform transforms how you generate and nurture leads. Connect with prospects through their preferred channels using intelligent, automated conversations that feel human and drive results.

Explore Platform
🤖

AI-Powered Conversations

Natural language processing and machine learning create human-like interactions that qualify leads and book meetings automatically.

📱

Omnichannel Engagement

Reach customers across WhatsApp, SMS, Email, Viber, and 15+ channels with consistent, personalised messaging.

⚡

Instant Response Times

Respond to leads within seconds, 24/7, ensuring no opportunity is missed and customers feel valued.

🎯

Intelligent Lead Scoring

AI analyses conversation data to score and prioritise leads, ensuring your sales team focuses on the highest-value prospects.

📊

Real-Time Analytics

Track conversation performance, conversion rates, and customer insights with comprehensive reporting dashboards.

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Easy Integration

Connect with your existing CRM, marketing automation, and business tools through APIs and pre-built integrations.

Communication Channels

Connect Through Every Channel

Meet your customers on their preferred platforms with Infobip's comprehensive channel coverage. From WhatsApp to SMS, deliver consistent experiences everywhere.

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WhatsApp Business

📱

SMS & MMS

📧

Email API

📞

Voice & Video

🔷

Viber Business

📩

RCS Messaging

💭

Live Chat

🌐

15+ More Channels

Proven Results Across Industries

Leading UK businesses trust Infobip to transform their customer engagement and drive measurable growth.

138%

Increase in leads
(Nissan Saudi Arabia)

40%

More qualified leads
with AI funnels

72%

Higher engagement
with personalised messages

20%

Reduction in costs
(DPD delivery optimisation)

Ready to Transform Your Lead Generation?

Join 10,000+ businesses worldwide using Infobip's conversational AI to generate more qualified leads, reduce acquisition costs, and create exceptional customer experiences.

Start Free Trial Book a Demo
Developer-Friendly

Built for Modern Development Teams

Infobip provides dedicated Model Context Protocol (MCP) servers for seamless AI agent integration, comprehensive APIs, and developer tools that make implementation effortless.

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MCP Server Integration

Dedicated Model Context Protocol servers equip AI agents with communication superpowers, enabling seamless SMS, WhatsApp, and multi-channel messaging integration.

Production-ready AI agents
⚙️

Comprehensive API Stack

RESTful APIs with OpenAPI specifications, official SDKs for multiple languages, and both programmatic and visual workflow building options.

800+ direct operator connections
🌍

Global Infrastructure

40+ data centres worldwide, enterprise-grade reliability, and processing billions of conversations annually with advanced routing and failover.

190+ countries supported